Terms and Conditions

POLICY

Room Condition

If your room is left in an unsatisfactory state, this includes, excessive rubbish, misuse of motel property (including Manchester), any unhygienic uncleanliness, soiling, excessive mess or odor in the kitchen, which causes excessive and unwarranted cleaning time by our staff, Lottin Point Motel reserves the right to charge for the cost of extra cleaning, repairs or replacements required to restore our guest rooms or property to its normal condition.

Damages

Damage to motel property should be reported immediately. Any extra cleaning, repairs or replacements required to restore our guest rooms or property to its normal condition will be charged to the registered guest at replacement cost or market rates, plus a charge for any resultant loss of income if applicable.
In the event the damage is found after the guest’s departure, we reserve the right to recover all damages, loss of property to the guest’s credit card

Smoking

Lottin Point Motel provides units with the clear understanding there is no smoking in the units and does not allow smoking in the units. The person signing is responsible for their guest’s behaviour. Please smoke away from open windows, doors and other guests.
If you do smoke inside our rooms, we reserve the right to charge such costs and any resulting loss of income to the registered guest. “Resulting loss of income” could be the following guests refusing to stay in that booked room.
If we catch you smoking in the unit, we exercise our rights to ask you to vacate the room and leave the premise immediately. We will not refund the cost of your unit, as you have breached the terms of room occupation

Children’s Rates

All children from 2 to 12 years are charged at an adult rate per night when using existing beds. The charge rates for children is charged at the room rate for the respective unit.

Beds

There is no capacity for extra beds in the room.
There is no capacity to swap single beds for double beds

Cots

We have one Motel cot. The nightly charge for the use of the cot is NZD $10 per night
1 x “Standard Cabin”

Cancellation

You may cancel free of charge until 10 days before arrival. You will be charged the total price if you cancel in the 10 days before arrival.
How to cancel: Phone 06 8644455 or email us on [email protected]
Prepayment: We reserve the right to take a 50% prepayment of the total price for the busy season: 23 December – 10 January.
Taxes and service charges: 15 % GST is included.

Reservation terms and conditions

Any extension to a booking is subject to availability of units. Earlier departure than the reserved date may not result in refund unless management is party to the departure and has given approval and are able to re-let the accommodation.

Visitors

Your visitors are welcome; however, we ask that they please depart quietly by 10.00pm. We reserve the right to charge as ‘extra persons’ any of your visitors on site after 10.00pm.
Parties and large groups are not permitted in our units.

Management reserves the right to evict any person who is disturbing other guests staying at Lottin Point Motel.

Cooking in the Units (exception unit 10 & 11 – Fishermen’s units)

Please do not cook shellfish, curries or other odoriferous foods in the units.
On/after your departure we reserve the right to charge you for extra cleaning and any loss of income due to the unit being unoccupied.